Refund policy

Refund Policy

All of our prints are made to order, meaning each item is produced specifically for you when you place your order. Because of this, we are unable to accept returns or offer refunds unless your item arrives damaged or faulty.

Damaged or Faulty Items If your order arrives damaged or with a print defect, please contact us within 14 days of receiving your order at [your email address]. Please include your order number and a clear photo of the issue, and we'll arrange a replacement or refund as quickly as possible.

Wrong Item Received If you receive the wrong item, please get in touch and we'll make it right straight away.

Cancellations As orders go into production quickly, we are unable to cancel or amend orders once they have been placed. Please double-check your order before completing your purchase.

Shipping Issues We are not responsible for delays caused by the postal service, but if your order is lost in transit, please contact us and we'll do our best to resolve it.